CENTRAL COAST BASED · AUSTRALIA WIDE

Website down? Let’s find out what went wrong.

Get help investigating errors, failed updates and pages that no longer work, with clear next steps for recovery.

Tell us what you’re seeing

A critical error, blank page, broken layout or failed login gives us a starting point. Include the website address, when it began and any recent changes.

Investigate before changing things

We assess the symptoms and available access, then discuss a repair approach. Depending on the cause, this may involve correcting software problems or restoring a suitable backup.

Check the affected functions

After the repair, the relevant pages and functions need checking. We’ll explain the outcome and any follow-up work that could help prevent a repeat.

A few things you might be wondering

Can you help without a recent backup?

We can assess the available files and database. Recovery options depend on their condition; a full recovery cannot be assumed.

What will the repair cost?

Tell us about the problem first. We’ll discuss the scope and costs once we understand what needs attention.

Tell us what you need help with.

Explain the problem in your own words. We’ll discuss the next step, the work involved and the costs.